Terms of Service

Last updated: September 29, 2024

Welcome to anim8map.com! Thank you for your interest in using our products!

The Terms of Service ("Terms") govern your use of the websites, video generation applications, and other services at https://anim8map.com ("Service"), offered by anim8map ("we", "us", "our"). By using our Service, now or in the future, you indicate that you have read and understand these Terms, and you agree to abide by them at all times.

If at any time any of the rights or provisions set forth in these Terms are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms. All other provisions will not be affected by the removal and will still be considered valid.

We may sometimes choose to not exercise or enforce a right or provision of the Terms; however, that does not mean we are waiving that right or provision.

1. Account Terms

When you create an account on our Service, you agree to the following:

  • You are human and above the age of 18. Use of bots or other automated methods is not permitted.
  • You must have a unique account. It is not permitted to create multiple accounts per person.
  • The information you provide us is accurate, truthful, and up-to-date at all times.
  • You are solely responsible for your account, and the security and privacy of account. We cannot and will not be liable for any loss or damage from your failure to comply with this obligation.
  • You are responsible for all content posted to our Service and activity that occurs under your account.

We reserve the right to refuse service, suspend accounts, and terminate accounts for any reason at any time.

2. Licensing and Content Ownership

When you upload or post content or other materials to our Service, you agree to the following:

  • You give us a limited license to use your content and materials in order to provide the Service to you, but we claim no ownership rights over those materials. All materials you submit to the Service remain yours.
  • We reserve the right to remove any content and materials at any time.

When you use Service to generate videos or other material ("Assets"), you agree to the following, subject to your compliance with these Terms:

  • You are granted a non-exclusive, limited, non-transferable, non-sublicensable, non-assignable, freely revocable license to access and use the Service for business or personal use.
  • You own all Assets you create with the Service.
  • We hereby assign to you all rights, title and interest in and to such Assets for your personal or commercial use. Otherwise, we reserve all rights not expressly granted under these Terms.

The Service and its original content (excluding Assets created by our customers), features, and functionality are and will remain our exclusive property.

3. Payment

When you provide us with your payment information:

  • You warrant the information you supply is true, correct, and complete.
  • You warrant that you have the legal right to use the credit card(s) or other payment instrument(s) in connection with the purchase.
  • You authorize us to charge the amount due to the credit card(s) or other payment instrument(s).
  • You grant us the right to provide your information to third-party services to facilitate payments, subject to our Privacy Policy.

If we believe you have violated these Terms or any law, we reserve the right to cancel or reverse your transaction.

4. Subscriptions

Some parts of the Service are billed on a subscription basis ("Subscription"). When you use a Subscription, you agree to the following:

  • You are billed in advance and on a recurring and periodic basis ("Billing Cycle").
  • At the end of each Billing Cycle, your Subscription automatically renews under the same conditions, unless it is cancelled before the end of the Billing Cycle.
  • You can cancel your Subscription either through your account management menu, or by contacting us.

5. Price Changes

We reserve the right to modify the pricing structure for our products and Subscriptions at any time. When we change our prices, we tend to exempt existing active Subscriptions from those changes. However, we may choose to change the prices for existing active Subscriptions. In this case:

  • We will provide you with a reasonable prior notice of change and we will notify you via the email address on record, to give you an opportunity to terminate your Subscription before such change becomes effective.
  • Your continued use of the Service after the fee change comes into effect constitutes your agreement to pay the modified fee amount.

6. Refunds

We issue refunds within 30 days of the original purchase date. Refund requests can be submitted through our contact form.

7. Uptime, Bugs, Features, Security and Privacy

When you use our Service, you agree to the following:

  • Your use of the Service is at your sole risk.
  • We provide the Service "as is" and "as available". We take uptime of our Service seriously; however, occasionally, our Service may be unavailable (e.g., due to maintenance work). We do not offer service-level agreements.
  • We reserve the right to temporarily disable parts of the Service for your account if your usage exceeds the limits described in our . Our Account Limits may be changed from time to time, typically in order to respond to a change in demand or to reflect changes to the way we operate our Service.
  • We reserve the right to fully disable your account if your usage significantly exceeds the average usage of other customers.
  • Any Assets you generate with our Service are stored on our servers for a limited time. You are responsible for downloading your Assets and keeping your own copies of your Assets.
  • We test our Service and features extensively but we cannot guarantee that they are completely error-free - as with any software, our Service will inevitably have bugs. You can report bugs through our contact form. We triage and address bugs at our sole discretion.
  • We design our products and Service with care but we cannot guarantee that our Service meets your specific requirements or expectations. You can provide feedback through our contact form. When you do so, you agree that you do not share any confidential or proprietary information, and that you do not retain or assert any intellectual property right or other right in the feedback. You acknowledge that we may have developed ideas similar to the feedback.
  • We take many measures to protect and secure your data through backups, redundancies, and encryption. We enforce encryption for data transmission from the public internet. There are some edge cases where we may send your data through our network unencrypted.
  • We may process your data as described in our Privacy Policy.

8. Prohibited Use

When you use our Service, you acknowledge that you may not:

  • Collect or extract information and/or user data from accounts which do not belong to you.
  • Circumvent, disable, or otherwise interfere with security-related features.
  • Trick, defraud, or mislead us or other users, including but not limited to making false reports or impersonating another user.
  • Upload or transmit (or attempt to upload or to transmit) viruses or any type of malware, or information collection mechanism, including 1×1 pixels, web bugs, cookies, or other similar devices.
  • Interfere with, disable, vandalise or disrupt the Service or servers or networks connected to the Service.
  • Attempt to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service.
  • Harass, annoy, intimidate, or threaten others, or any person engaged in providing any portion of our Service.
  • Disparage, tarnish, or otherwise harm us and/or the Service.
  • Use the Service in any way that violates any applicable national, federal, state, local or international law or regulation.

9. Analytics

We may use third-party service providers to monitor and analyze the use of our Service, such as Google Analytics.

10. Liability

You expressly understand and agree that we shall not be liable, in law or in equity, to you or to any third party for any direct, indirect, incidental, lost profits, special, consequential, punitive or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if we have been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the Service; (ii) the cost of procurement of substitute goods and services resulting from any goods, data, information or services purchased or obtained or messages received or transactions entered into through or from the Service; (iii) unauthorized access to or alteration of your transmissions or data; (iv) statements or conduct of any third party on the service; (v) or any other matter relating to these Terms or the Service, whether as a breach of contract, tort (including negligence whether active or passive), or any other theory of liability.

11. Changes

These Terms may be amended from time to time, typically in order to maintain compliance with the law or to reflect changes to the way we operate our Service. Whenever we make significant changes to our Terms, we will refresh the date at the top of this page and notify you by email or by posting a notice on our website. Your continued use of the Service constitutes your acceptance of the revised Terms.

12. Contact

If you have a question about these Terms, please contact us through our contact form or by emailing us at [email protected].

Parts of these Terms were adapted from the Basecamp open-source policies / CC BY 4.0.